Richmond VA · Locally Owned Since 1991
About
US
More than 30 years of protecting Richmond homes and businesses. A locally owned company built on reputation, relationships, and results.
Our Story
Local Business. Modern Vision.
Since 1991, we have proudly served homeowners and businesses throughout Richmond and Central Virginia. Built on a foundation of honesty, reliability, and exceptional service, we've remained committed to treating every customer like a neighbor—not a number.
Today, we're combining that local heritage with a modern approach to pest management. Our team invests in advanced treatment methods, ongoing professional training, and industry-leading technology to deliver effective, long-lasting solutions while providing the responsive customer service you expect from a locally owned company.
What truly sets us apart is our people. Every member of our team shares a commitment to professionalism, integrity, and doing the job right the first time. Whether we're protecting a family's home, helping a restaurant stay compliant, or providing preventative solutions for commercial properties, our focus remains the same: delivering dependable service and building lasting relationships with the communities we serve.
More than three decades after opening our doors, our mission hasn't changed to provide trusted pest management backed by knowledgeable professionals, honest recommendations, and service our customers can rely on year after year.
Company At a Glance
1991
Founded in Richmond, VA
Local owned business serving the Richmond metro area 30 plus years of local ownership and operation.
800+
Five-Star Google Reviews
One of the highest-rated locally owned pest control companies in Central Virginia.
BBB A+
Better Business Bureau
Accredited with an A+ rating — a reflection of our commitment to honest, professional service.
VPMA
Board of Directors Member, Virginia Pest Management Association
Aaron Owens, President, has served on the Virginia Pest Management Association Board of Directors since 2021, reflecting U.S. Pest Control's ongoing commitment to advancing the pest management industry and maintaining the highest professional standards.
Leadership
OUR mission.
Our mission is to protect the homes, businesses, and families of Central Virginia by delivering exceptional pest management solutions with honesty, professionalism, and genuine care. We are committed to raising the standard of customer service in our industry through knowledgeable professionals, responsive communication, and dependable results.
Every service we provide is guided by a simple philosophy: treat every customer with respect, solve problems the right way, and build lasting relationships through trust not transactions. As a locally owned company, we take pride in serving the communities we call home and continually investing in our people, technology, and training to provide the highest level of protection for every customer.
Certifications & Licensing
✓ Virginia Commercial Applicator — Category 7A General Pest Control
✓ Virginia Commercial Applicator — Category 7B Wood Destroying Organisms
✓ NPMA Executive Leadership Program Graduate — Class of 2023
✓ VPMA Board of Directors — Member Since 2021 (Membership Committee, Secretary, National Representative)
✓ NPMA — Active National Member
Our Mission
Premium Service. Personal Connections.
At U.S. Pest Control, we know pest control isn't just about getting rid of bugs—it's about earning your trust. That's why we take the time to get to know our customers, understand their concerns, and provide solutions that actually work.
We're not interested in rushing through appointments or treating your home like just another stop on the route. We believe in thorough inspections, honest recommendations, and taking the time to explain what we found, what we treated, and what you can expect moving forward.
Our goal is simple: provide the kind of service that gives you confidence every time you see one of our trucks pull into your driveway.
Photo Documentation at Every Visit
Every service is photographed — treatment areas, findings, and completed work. Uploaded to your customer portal immediately after the visit so you can see exactly what was done.
Unlimited Service Requests
On a maintenance plan, call us as many times as you need between scheduled visits at no additional charge. If pests return, so do we.
Pet & Kid Safe Products
EPA-registered products applied by licensed Virginia technicians at every service. We always advise on preparation and re-entry times.
Customer Portal Access
View your full service history, photos from every visit, and upcoming appointments anytime through your online customer portal.
30+ Years in Richmond
Founded in 1991 and still locally owned. We have served Richmond longer than most pest control companies in the region have existed.
Our Approach
Treatment Protocols & Products.
Your home deserves high-end protection, so we operate using top-tier products and industry-leading protocols designed for longevity, safety, and maximum effectiveness. We use no generic products, take no shortcuts, and apply no one-size-fits-all approach to any property we serve.
Our approach is grounded in Integrated Pest Management (IPM) principles — systematically identifying and addressing the conditions that enable pest activity, using targeted treatments that solve the problem at the source rather than masking symptoms on the surface.
✓ IPM-Based Strategy: Integrated Pest Management — addressing root causes and conducive conditions, not just visible pests
✓ Premium Products: Long-lasting residual products engineered for Virginia's climate, applied at correct rates for lasting results
✓ Advanced Equipment: Power sprayers, professional HEPA vacuums, moisture meters, and ULV foggers for precision application
✓ Targeted Application: Precision exterior barriers, crack-and-crevice treatments, and gel baits applied exactly where needed
✓ Environmentally Conscious: EPA-registered products selected for targeted pest removal with minimal environmental impact
✓ Continuous Training: Technicians trained on evolving best practices through NPMA, VPMA, and ongoing certification
What Our Customers Say
800+ Five-Star Google Reviews.
We don't ask you to take our word for it. Read what Richmond homeowners, property managers, and businesses say about US Pest Control on Google.
★★★★★
"US Pest Control is the absolute best in the business here in Richmond. Everyone on their team is knowledgeable, easy to communicate with, and just an absolute joy to work with. Every time I call they know exactly who I am and what's going on with my properties. 100/10 recommend."
Katelyn — Property Manager
Verified Google Review
★★★★★
"Very professional, explains everything, prompt and courteous. Great communication. HIGHLY recommend to homeowners AND real estate pros. I rarely take the time to review a company, but this one is worth my time."
CL — Homeowner
Verified Google Review
★★★★★
"Thank you for taking the time and effort to make sure my place is rid of fleas. It means a lot to have that personal touch. Jason is amazing and has been nothing short of my flea superhero. Thanks US Pest!"
Erin — Homeowner
Verified Google Review
Ready to Work with US Pest?
Call 804-788-0800
and a real member of our Richmond team answers. Free quotes, same-day response, and service backed by 30+ years of local ownership.
