Property Managers & Multifamily

Managing multifamily housing comes with its share of challenges—and pest control is one of the biggest. At U.S. Pest Control, we specialize in providing comprehensive pest management for apartment communities, condominiums, and rental properties throughout Richmond, Henrico, Chesterfield, and surrounding areas.


Unlike national chains, we are a locally owned and operated pest control company that understands the unique pest pressures of Virginia’s climate. Property managers trust us because we combine science-based pest control strategies with responsive, hands-on service that large corporations simply can’t match.


Common Pests in Multifamily Housing & Their Habitats


Multifamily buildings create the perfect conditions for pests because units are connected and pests can spread quickly through walls, plumbing, and shared spaces. Some of the most common pests we see include:


  • German Cockroaches – Thrive in kitchens and bathrooms where heat, moisture, and food debris are available. A single egg case can produce dozens of roaches, making infestations spread rapidly from one unit to another.
  • Ants – Colonies often nest in wall voids, under concrete, and around landscaping. They enter through cracks and crevices seeking food and water, and once inside, they establish satellite colonies that can impact multiple units.
  • Rodents (Mice & Rats) – Often nest in basements, crawl spaces, utility chases, and dumpster areas. Rodents are highly adaptable, chewing through walls and wiring, contaminating food, and spreading disease.
  • Bed Bugs – Hitchhike between units on clothing, furniture, and luggage. Bed bugs hide in mattress seams, behind headboards, and in cracks and crevices, making early detection and specialized treatment critical.
  • Spiders & Other Crawling Pests – Find harborage in basements, storage rooms, and entry points. While not always a health concern, they create a negative impression for tenants.


Our Approach to Pest Control in Multifamily Properties


We don’t just spray and go. Our Integrated Pest Management (IPM) approach combines inspection, treatment, monitoring, and prevention to deliver long-term results.


  1. Thorough Inspections – We identify pest entry points, food and water sources, and harborage areas unique to multifamily properties.
  2. Targeted Treatments – Using a mix of eco-friendly products, baits, dusts, and exclusion methods, we control pests at the source while minimizing disruption to residents.
  3. Preventive Maintenance – Ongoing service visits ensure pests don’t return, with free re-services between scheduled visits if issues arise.
  4. Communication & Reporting – We provide clear reporting for property managers after every visit, including which units were treated, pest trends, and any maintenance recommendations.


What Makes Us Different From National Pest Control Companies


  • Local Knowledge – We live and work in Virginia, so we understand the seasonal pest cycles and how local conditions affect infestations.
  • Personalized Service – You won’t be a number in a call center queue. Property managers have direct access to our team for scheduling, follow-ups, and emergency calls.
  • Faster Response Time – National providers often schedule weeks out; we respond quickly to protect your tenants and your reputation.
  • Tenant-Friendly Approach – Our technicians are trained to work respectfully in residential environments, ensuring discretion, safety, and minimal disruption.
  • Proven Results – We use science-backed treatments that eliminate colonies and infestations, not just short-term “band-aid” sprays.


Why Property Managers Choose U.S. Pest Control


  • Peace of Mind: Tenants feel safe knowing pest issues are handled quickly and professionally.
  • Protection of Property Value: Ongoing pest management reduces costly damage from rodents, termites, and cockroaches.
  • Compliance & Documentation: Detailed service reports keep you in compliance with health and housing regulations.
  • Year-Round Protection: Preventive plans ensure your property is covered in every season.